Privacy Policy

Last updated: April 1, 2026

1. Data Controller

Miracle Tech OÜ, registry code 16154975, registered in the Republic of Estonia ("we", "us", "Company"). Contact: [email protected].

2. What Data We Collect

We collect the following categories of personal data:

  • Contact data — name, email, company name (when you book a demo or contact us)
  • Usage data — pages visited, time on site, referral source (via analytics cookies)
  • Technical data — IP address, browser type, device type, operating system
  • Communication data — messages and correspondence sent to us

3. Legal Basis for Processing (GDPR Art. 6)

  • Consent — for analytics cookies and marketing communications
  • Legitimate interest — to operate and improve our website and services
  • Contract performance — to provide services you have requested
  • Legal obligation — to comply with applicable laws

4. How We Use Your Data

  • To respond to demo requests and inquiries
  • To improve our website and services
  • To send relevant product updates (only with your consent)
  • To comply with legal obligations

5. Cookies

We use the following types of cookies:

  • Essential cookies — required for the website to function (no consent needed)
  • Analytics cookies — help us understand how visitors use the site (require consent)

You can manage cookie preferences at any time via the cookie banner or your browser settings.

6. Data Sharing

We do not sell your personal data. We may share data with service providers who assist us in operating the website (hosting, analytics) under data processing agreements compliant with GDPR.

7. Data Retention

We retain personal data only as long as necessary for the purposes described above, or as required by law. Contact data from demo requests is retained for up to 24 months after last interaction.

8. Your Rights (GDPR Art. 15–22)

You have the right to:

  • Access your personal data
  • Rectify inaccurate data
  • Request erasure ("right to be forgotten")
  • Restrict or object to processing
  • Data portability
  • Withdraw consent at any time
  • Lodge a complaint with the Estonian Data Protection Inspectorate (AKI)

To exercise any of these rights, contact us at [email protected].

9. International Transfers

Your data may be processed outside the EEA. Where this occurs, we ensure appropriate safeguards are in place (Standard Contractual Clauses or adequacy decisions).

10. Changes to This Policy

We may update this policy from time to time. Material changes will be communicated via our website.